PRIVACY POLICY
Effective Date: August 29, 2026
E-Zay Property Group LLC (“E-Zay Property Group,” “EZPG,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, submit information through our forms, communicate with us, or otherwise interact with our website and services (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. INFORMATION WE COLLECT
Depending on how you interact with E-Zay Property Group LLC, we may collect the following categories of information:
Name
Email address
Telephone or mobile phone number
Mailing address
Property address
Information about a property you own or are considering selling
Information you voluntarily provide through website forms, surveys, or other communications
Appointment and scheduling information
Communications and correspondence you have with us
Information regarding your interactions with our website and Services
Internet Protocol (IP) address
Browser type, operating system, device type, and related technical information
Website usage, analytics, and interaction information
Information collected through cookies and similar technologies
We do not intentionally collect information that is unnecessary for the purposes described in this Privacy Policy.
2. HOW WE COLLECT INFORMATION
We may collect personal information from you when you:
Submit a form through our website or landing pages;
Request information about our Services;
Contact us by telephone, email, text message, or other communication methods;
Communicate with us regarding a property or potential real estate transaction;
Schedule or request a call, appointment, inspection, or other property-related activity;
Respond to our communications; or
Visit or interact with our website.
We may also automatically collect certain technical information through cookies, analytics tools, and similar technologies.
In limited circumstances, we may receive information from service providers or publicly available sources where permitted by applicable law.
3. HOW WE USE PERSONAL INFORMATION
We may use personal information for legitimate business purposes, including to:
Respond to inquiries and requests;
Communicate with property owners and other individuals who contact us;
Communicate regarding properties and potential real estate transactions;
Evaluate information regarding a property you may be interested in selling;
Schedule calls, appointments, inspections, or other property-related activities;
Provide information or services you request;
Maintain records of communications and interactions;
Send communications that you have requested or consented to receive;
Send non-marketing SMS or MMS messages when you have provided the appropriate consent;
Send marketing and promotional SMS or MMS messages when you have separately provided marketing consent;
Send email communications where permitted by law and, when required, with your consent;
Improve our website, Services, and customer experience;
Maintain the security and functionality of our website and systems;
Detect, prevent, and investigate fraud, abuse, security incidents, or unlawful activity;
Comply with applicable laws, regulations, legal processes, and governmental requests; and
Protect our rights, property, safety, and legitimate business interests.
4. SMS AND MOBILE COMMUNICATIONS
If you provide your mobile telephone number and separately consent to receive SMS or MMS messages from E-Zay Property Group LLC, we may use your mobile telephone number to send the types of messages covered by your consent.
Non-Marketing Messages
If you separately consent to receive non-marketing text messages, those messages may include appointment reminders, service-related messages about your account or responses to your inquiries.
Message frequency varies. Message and data rates may apply.
You may text HELP for assistance or reply STOP to opt out.
Marketing and Promotional Messages
If you separately consent to receive marketing and promotional text messages, those messages may include communications about E-Zay Property Group LLC and its services or other marketing and promotional communications.
Message frequency may vary. Message and data rates may apply.
You may text HELP for assistance or reply STOP to opt out.
SMS Consent
Consent to receive SMS or MMS messages is not a condition of purchasing, selling, or receiving services from E-Zay Property Group LLC. You may communicate with us through other available methods without consenting to receive SMS or MMS messages.
SMS consent is collected separately from your submission of a telephone number. Providing a telephone number alone does not constitute consent to receive marketing text messages.
Where SMS consent is requested through a form, the applicable SMS consent checkbox is optional and is not pre-selected.
You may withdraw your consent to receive SMS or MMS messages at any time by replying STOP to a message from us or by contacting us using the information provided below.
5. MOBILE INFORMATION AND SMS CONSENT DATA
We do not sell or rent mobile telephone numbers.
We do not sell, rent, or share mobile telephone numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes. Mobile information and messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.
We may share mobile telephone numbers and messaging-related information with service providers that perform services on our behalf, such as SMS delivery, customer relationship management, website hosting, data storage, customer service, security, and other business operations.
Such service providers may access or process information only as reasonably necessary to provide services to E-Zay Property Group LLC or as otherwise permitted by applicable law.
SMS opt-in information and consent records are maintained for compliance, operational, and recordkeeping purposes and are not sold or transferred for marketing purposes.
6. SHARING OF PERSONAL INFORMATION
We may disclose personal information to third-party service providers that assist us with operating our business and providing our Services.
These providers may assist with:
Website hosting and maintenance;
Customer relationship management;
Email and SMS communications;
Data storage and information management;
Website analytics;
Security and fraud prevention;
Scheduling and appointment management;
Customer service; and
Professional, legal, accounting, or compliance services.
We may also disclose personal information when reasonably necessary:
To comply with applicable law, regulation, subpoena, court order, or legal process;
To protect the rights, property, safety, or security of E-Zay Property Group LLC, our users, or others;
To detect, prevent, or investigate fraud, abuse, security incidents, or unlawful activity;
To enforce our agreements or policies; or
In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
We do not sell personal information.
Nothing in this section permits the sale, rental, or sharing of mobile telephone numbers or SMS opt-in or consent information with third parties or affiliates for their own marketing or promotional purposes.
7. COOKIES AND ANALYTICS
Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, maintain security, understand website usage, analyze traffic, and improve our Services.
These technologies may collect information such as IP address, browser type, device information, pages viewed, referring pages, approximate location, and website activity.
You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.
8. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to third-party websites, applications, or services.
We do not control and are not responsible for the privacy practices, security, content, or policies of third-party websites or services.
We encourage you to review the privacy policies and terms of any third-party website or service you access.
9. DATA RETENTION
We retain personal information for as long as reasonably necessary to:
Provide our Services;
Respond to inquiries;
Maintain business and transaction records;
Maintain records of communications and consent;
Comply with legal, regulatory, accounting, or reporting obligations;
Resolve disputes;
Enforce agreements; and
Protect our legitimate business interests.
When information is no longer reasonably necessary for these purposes, we may delete, securely dispose of, or de-identify it, subject to applicable legal and regulatory requirements.
10. INFORMATION SECURITY
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
Depending on the nature of the information, our safeguards may include access controls, authentication procedures, secure systems, encrypted transmission where supported, monitoring, and other reasonable security practices.
No method of transmitting information over the internet or storing information electronically is completely secure. Accordingly, while we take reasonable measures to protect personal information, we cannot guarantee absolute security.
11. YOUR PRIVACY RIGHTS AND CHOICES
Depending on your location and applicable law, you may have certain rights concerning your personal information, including the right to:
Request access to personal information we maintain about you;
Request correction of inaccurate personal information;
Request deletion of personal information, subject to applicable legal exceptions;
Opt out of certain marketing communications;
Withdraw consent for communications where consent is the legal basis for processing; and
Request information about how your personal information is collected, used, or disclosed.
You may also opt out of SMS communications at any time by replying STOP.
To submit a privacy-related request, please contact us using the information provided in Section 15.
We may take reasonable steps to verify your identity before processing certain requests.
12. TEXAS PRIVACY
E-Zay Property Group LLC is a Texas-based business.
We seek to comply with applicable federal and Texas privacy and data-security requirements, including the Texas Data Privacy and Security Act (“TDPSA”) to the extent the TDPSA applies to our business and the information we process.
Where applicable, Texas residents may exercise rights provided by Texas law by contacting us using the information in Section 15.
Nothing in this Privacy Policy is intended to limit any rights you may have under applicable law.
13. OTHER STATE PRIVACY LAWS
Residents of certain states may have additional rights under applicable state privacy laws.
Where a state privacy law applies to our processing of your personal information, we will handle applicable requests in accordance with that law.
We do not sell personal information.
14. CHILDREN'S PRIVACY
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
15. CONTACT US
If you have questions about this Privacy Policy, your personal information, or our SMS communications, or if you wish to submit a privacy-related request, you may contact us at:
E-Zay Property Group LLC
Phone: (817) 670-5248
Website: ezaypropertygroup.com
Last Updated: August 29, 2026